Legal Agreements and Policies

Rackedge provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Rackedge are subject to the following terms of service:

Identification Policy

You agree to use all Rackedge services and facilities at your own risk. Rackedge specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Rackedge be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Rackedge harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Rackedge, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Rackedge against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Rackedge's server. Rackedge reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Rackedge's server. Rackedge shall be the sole judge of what violates this Policy.

Billing

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund if you have a valid reason(For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable). We accept Visa, Master Card, American Express, Discover Card, PayPal, BitCoin, Skrill and Perfect Money. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless you are notified otherwise. If any refunds take place, they will be credited to your Rackedge account.

Late Payments

All accounts are billed according to the dates they were first activated on. If you will not pay for service, after 2 days your account will be suspended. If you will not pay for service in 3 days after suspension, your account will be terminated. You will receive an email reminder 5 days till deactivation.

The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

  • IRC egg drops
  • Proxy servers
  • Mail bombers
  • Anonymous mailers
  • IP spoofers
  • Port scanners
  • Hivemail
  • Telnet or SSH Access Scripts
  • nph-proxy (and other scripts what operates like proxy) UBB (Ultimate Bulletin Board, all versions) lstmrge.cgi phpShell
  • FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.
LIMITATION OF LIABILITY

Rackedge shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Rackedge servers going off-line or being unavailable for any reason whatsoever. Furthermore, Rackedge shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Rackedge servers. All damages shall be limited to the immediate termination of service.

DISCLAIMER

Rackedge cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Rackedge are resold. Thus, certain equipment, routing, software, and programming used by Rackedge are not directly owned or written by Rackedge. Moreover, Rackedge holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Rackedge sees fit. FURTHERMORE, Rackedge retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

Note

We keep the important right to change out TOS anytime without any notices.